Hi, I'm Elaine...
Coach & Mentor for Customer-Focused Managers who want to become tomorrows Leaders...
If you work in any customer environment from Contact Centres to Retail; from CRMs to Customer Experience then I’m here to help YOU:
Increase your Team’s productivity
Improve the output quality
Drive up employee engagement and motivation
Recruit the right talent and retain the best talent
Develop your skills and abilities
Realise you’re not winging it and you really can do the job!
I'm here to quiet that little voice on your shoulder telling saying you've been overpromoted, you're not good enough, you're the only one who feels like this...
I'll fill that gap left by a lack of training, coaching and mentoring. Your sounding board, guide, coach and mentor.
Working with me is really simple…
Book a 15min call to discuss your unique needs & agree the right coaching/mentoring package
I get to know you and facilitate your growth where it’s required
Implement the agreed actions after each session and watch yourself and your team grow!